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Question 1 Write short notes on the Quality planning an element of Quality management
Question 2 What are the steps to the Fade QI model?
Question 3 Quality costs are the costs associated with preventing, evaluating and rectifying defective work. These costs are enormous, running at 20% - 40% of sales. Describe the various quality costs
Question 4 Quality culture can be defined as the incorporation of quality in the overall system of an organisation which leads to a positive internal environment and creation of delighted customers. The essential tool for implementation of such a culture is a changed mindset at all the levels of management. Explain in brief the Key drivers for developing quality culture
Question 5 List the checklist of the third criterion" Ability to regulate" of self control in the service sectors
Question 6 Explain the six basic stages of TQM
Artificial Language: In library classification we use symbols to denote subjects. The names of subjects are in ordinary language understandable to an ordinary person. Therefo
Librarians room in library building in library management The librarian normally has a separate room of his own, adjacent to the work room and opposite to the main counter ar
Library catalogue code: A library catalogue code, one or two of which (for, there are a score of the them), as you may have surely become familiar with to some extent, can be
HUMAN RESOURCES DEVELOPMENT This Unit deals with Human Resources Development as a positive method to upgrade the employees abilities and capabilities enabling them to work to
Information Analysis: Centres An Information Analysis Centre (IAC) has been defined as an organization which indexes, abstracts, translates, reviews, synthesizes, and evaluate
Explain the role of unions in determining the design and the implementation of the pay for performance plans.
HUMAN RESOURCE DEVELOPMENT-INTRODUCTION Of all the resources of any organisation, the most valuable and important resource is quality manpower. This is the force that activate
LIBRARY COOPERATION Libraries have many things in common. The processes and practices in several libraries are similar. Even the problems of management and services are commo
STANDARDS AND SPECIFICATIONS -PHYSICAL PLANNING OF LIBRARY-LIBRARY MANAGEMENT In the field of library work, most of the standards or specifications that have evolved over the
Question 1: Describe what is meant by ‘skilled-based', ‘rule-based' and knowledge-based behaviour. Explain in each case how these operating levels can give rise to human error
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