What are the steps of collective bargaining process?

The steps comprised in collective bargaining process are as given below:

a. Putting up before management, through the employees, their demands as well as grievances jointly.

b. Discussing and negotiating along with the management representative, along with an observation to settle the disputed matters.

c. Singing a formal or informal agreement equally arrived at

d. Into the event of no agreement, different pressures are brought to bear on the management through the union (as like strikes, picketing and gheraos) or onto union from the management (like lock-out) to reconcile.