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QUESTION
(a) Communication flows up, down and across the chain of command. Explain the major differences between vertical and horizontal communication channels.
(b) Identify the communication directions relevant to the following channels:
• Instruction manuals
• Opinion surveys
• Performance evaluations
• Informal conversations
Give reasons for your answer in each of the above.
(c) The world of communication is being taken over by technological developments. Compare written and telephonic communication in terms of their media richness.
QUESTION a) Explain the whole credit card processing cycle, identifying the different steps and parties involved. b) (i) Outline the main differences between a credit card a
Referring to the organisation you researched in Section A of this report give two (2) examples of where that business should be socially responsive to issues that have arisen or c
Many organisations are making decisions to outsource some of their activities. However, when considering the option to outsource, organisations must consider the transaction costs
Question: Mr X was appointed as the new general manager of an organisation. After working in the organisation, he observed that there was a lack of discipline among employees,
What are the causes of organisational change? Causes of Organisational changes are as given below: (1) External pressures: a. Change into Equipments and Technology also
Explain about the Theory ‘X’ in human relations. Theory ‘X': It is essentially a negative approach to human relations wherein a supervisor presumes exact the assumptions
Solutions to a gradual decline in sales in an indian restaurant in London
what are the challenges of only seeing the behaviors?
Question 1 (a) Discuss and explain, with examples, at least 5 factors that inhibit effective communication in a business environment. (b) For each of the factor mentioned i
Question 1: (a) Describe why ‘control' is an important function for a manager. (b) Using relevant examples, contrast the three types of control namely feedforward, concurrent
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