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QUESTION
(a) Communication flows up, down and across the chain of command. Explain the major differences between vertical and horizontal communication channels.
(b) Identify the communication directions relevant to the following channels:
• Instruction manuals
• Opinion surveys
• Performance evaluations
• Informal conversations
Give reasons for your answer in each of the above.
(c) The world of communication is being taken over by technological developments. Compare written and telephonic communication in terms of their media richness.
QUESTION 1 a) Differentiate clearly the concepts "Organizational Climate" and "Organizational Culture". b) Organizations make use of two different approaches for managing or
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define organisational behaviour and explain how organisational and the managers job are related?
QUESTION 1 Discuss the merits and demerits of examining public policy from the perspective of the rational model. QUESTION 2 Discuss the ‘Pros' and ‘Cons' for governmen
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