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QUESTION
(a) Communication flows up, down and across the chain of command. Explain the major differences between vertical and horizontal communication channels.
(b) Identify the communication directions relevant to the following channels:
• Instruction manuals
• Opinion surveys
• Performance evaluations
• Informal conversations
Give reasons for your answer in each of the above.
(c) The world of communication is being taken over by technological developments. Compare written and telephonic communication in terms of their media richness.
What are the Steps in Management Planning Process? Main Steps in Management Planning Process as follows: Planning can be described as deciding in advance what is to be complete
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explain the steps in planning
QUESTION 3 One of the responsibilities of management is to ensure the organisation has an effective system of internal control. Required (a) What do you understand by inte
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