Using examples explain why people need to communicate, Business Management

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QUESTION 1

(a) Using examples explain why people need to communicate in business.

(b) Briefly outline the five main attributes of a successful business communicator.

(c) The process of communication must have a feedback mechanism. Describe, and explain this concept and distinguish between positive and negative feedback.

QUESTION 2

The key to successful interviews in business is the planning and preparation beforehand.

(i) Explain the planning/preparation involved for a successful interview.

(ii) Outline the different types of interview related to business contexts.


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