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Understanding or Knowing Customer - Customer Satisfaction and Service Quality
Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer.
Compare and contrast the Quality Circle and High Involvement applications of employee involvement
When is the ordering cost decreased? Ordering cost falls while the size of order increases. It is because when the size of order raises for the similar quantity of inventory pu
What are programmed decisions? Decisions made in accordance with several habit, rule or procedure are termed as Programmed Decisions.
The Managerial Process text. Given the project network provided, compute the early, late, and slack times for the project. Share your calculations and explain how you came up with
Discuss the legality of the hacker's actions as described in the "Hacking into Harvard" article. Explain how investigators may go about collecting evidence if a crime was thought t
It is generally unnecessary to have every single function represented on the core team of the project as that would make the team large than necessary and difficult to communicate
Dinoco produces three types of oil products: domestic oil, petrol for car and aviation fuel. Each product must meet the minimum average octane regulation. The average octane levels
Are there situations in which self-preservation is not the highest value?
Optimal Capacity Determination For a given capacity of a plant the average unit cost of production of a product decreases as the output rate( say in number of units produced p
What are the major considerations regarding logistics alliances, for: a) initiation? b) implementation? c) maintenance? d) termination?
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