Understanding or knowing customer - customer satisfaction, Operation Management

Assignment Help:

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 


Related Discussions:- Understanding or knowing customer - customer satisfaction

Describe the various stages in team development, Question 1: (a) Descri...

Question 1: (a) Describe the various stages in team development. (b) What are the characteristics of an effective work team? Question 2: (a) Define Leadership. (b)

Explain successful in developing a business model, Do you anticipate that F...

Do you anticipate that Facebook will ever be successful in developing a business model that monetizes their site traffic even further? When they had their public offering, the valu

What is eoq and optimum time between orders, An industrial machine tools ma...

An industrial machine tools manufacturer supplies replacement parts from its inventory. For a particular part, the annual demand is expected to be 750 units. Machine setup costs ar

Explain reluctant to express contrary opinions refers to, The tenanndency f...

The tenanndency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to ____. a. group anxiety b. group innovation

Explain proposed investment in the warehouse extension, What overall recomm...

What overall recommendations would you make to Francis Lamouche about the proposed investment in the warehouse extension?

Layout planning - facility layout, Layout Planning - Facility Layout L...

Layout Planning - Facility Layout Layout planning occurs at three levels of detail:  1. Layout of departments on the site For a public house, as an exampl

Compute the shape yield percentage, You punch multiple parts from a sheet o...

You punch multiple parts from a sheet of Aluminium. The sheet is a 1728 square-inches rectangle and you get 18 parts that are 70 square-inches each. The machine is old so you inclu

Operations and supply chain management, Operations and Supply Chain Managem...

Operations and Supply Chain Management XYZ Inc distributes and sells tyres. While most of XYZ's sales come from earthmover and industrial tyres, they also stock and sell a ver

Explain how might you use quality tools to determine, a) Determine the valu...

a) Determine the value of the p-bar, the mean fraction defective. Then determine the control limits for the p-chart using 99.73% confidence level (3 standard deviations). Is this p

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd