Question 1:

‘With the growth in team working, organizations are increasingly turning to team role models in the hope of enhancing the effectiveness of their teams. Working in a team is now a way of life, as organizations move towards a flatter organizational structure through de-layering and strategically demand a workforce that is flexible, multi skilled and empowered to act under their own initiative.'

Rosemary K. Rushmer, Dundee Business School, University of Abertay Dundee,UK.

Elaborate on the nine team roles identified by Dr. M. Belbin and indicate their contribution to the team and allowable weaknesses.

Question 2:

‘Conflict is the offspring of disagreement between individuals and is inevitable in teams especially with people with diverse backgrounds, skills and norms....'

(i) What are the common factors that lead to conflict in a team?

(ii) Explain the techniques and tools you would use to overcome these conflicts.