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1. Suggest productivity measurements which operations managers might consider important to be used in a:
(a) hotel
(b) University
(c) Department store
(d) Hospital - emergency room
(e) Bus system
(f) Post office
How would these measurements be used?
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Chart the five performance objectives to show the differing expectations of club members and casual flyers and compare these with the actual service delivered.
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what are the elements of production forecasting?
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