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Strategy and Customer Relationship Management
CRM sometimes considers as only information technology because of availability of quite a good number of software packages in the market. But, CRM is not only a technology, rather, a holistic approach of an organization for dealing along with its customers. This involves processes and policies, front-of-house customer service, employee training, marketing, systems and information management. Because of this all encompassing features, CRM is now considered as a strategy to build a long lasting relationship along with customers by the extensive usage of information technology.
With the help of schematic diagram illustrate Gas Power Plant. Describe the effect of reheating, regeneration and inter cooling with the help of suitable T-S diagrams. Give the
(a) A universal shift register can shift in both the left-to-right and right-to-left directions, and it has parallel-load capability. Draw a circuit for such a shift register.
Customer Indexing: Customer indexing (CI) is a method for enumerating the total number of consumers in a utility and tagging them to their respective poles, transformers and f
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Q. A 5-MVA, 66:13.2 kV, three-phase transformer supplies a three-phase resistive load of 4500 kW at 13.2 kV. What is the load resistance in ohms as measured fromline to neutral on
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Q. A60-Hz, 100-kVA, 2400/240-V(rms) transformer is used as a step-down transformer from a transmission line to a distribution system. Consider the transformer to be ideal. (a) F
Q. Data transmission in Bus Topology ? Bus Topology:This topology shares a single path or link way among all users. This common single path way is called bus. In this topology,
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