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Operations Management Activities - Responsibilities of Operations Managers
The nature and responsibility of operations managers is changing. Once operations or production management was an activity restricted to manufacturing companies. Today most companies have recognised the need to manage their operations efficiently. If for no other reason than to satisfy customer demands. Operations overlaps and interfaces with other organisational functions as is illustrated in this figure.
Needs to know how to run office affairs and to handle the paperwork of all customers as they come in each day, and take care of the work load of the employees as to setting up the
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