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Internal Business Perspective - Performance Measures
Although customer based measures are important, they must be translated into internal performance measures that can be achieved. Companies must decide on which core competencies they wish to excel. Usually there is a focus on critical internal operations that
enable them to satisfy customer needs. The internal measures should stem from business processes and key factors such as quality levels, on time delivery, customer relations, employee skills; improvement levels and productivity.
The I-10 carpet outlet wants to develop a means to forecast its sales. The store manager believes that the stores sales are directly related to the number of new housing starts in
As the Marketing Manager for Proctor and Gambles Pet Nutrition and Care division you have been asked to consider launching a new dog food product in Mexico. What factors would you
Which type of research design - exploratory, descriptive, or casual - is appropriate for the following examples? Explain why? A hair-care manufacturer interviews wholesalers, retai
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1. What kind of warning signals would you like fed back from PAC to MRP? 2. Lead times are sometimes called rubbery. What accounts for this concept of elasticity in lead times?
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