There are tangible and intangible strategies that organizations can evaluate their system effectiveness on. Based on Tangible value, Revenue increase, Cost decrease---labour, material, Process improvement---fewer errors, faster cycle time, Strategic improvements---market share, brand awareness, employee engagement, and customer satisfaction Intangible value, Improvement in decision making, Communication, Compliance, Collaboration, Agility, and Organizational competency. What is the most important strategy to measure return value? What is the least important? Explain the perspective.