Reliability - customer satisfaction and service quality, Operation Management

Assignment Help:

Reliability - Customer Satisfaction and Service Quality

Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.


Related Discussions:- Reliability - customer satisfaction and service quality

Explain field of construction management, Discuss how the transformation pr...

Discuss how the transformation process applies to the field of construction management

Explain terms feasibility and acceptability, Describe the four options high...

Describe the four options highlighted in the case study in terms of their feasibility, acceptability and vulnerability.

Policy Interview, It is important for students, as they progress through th...

It is important for students, as they progress through this program, to learn from those currently working in health care. For this assignment, students will interview a health car

Explain interference with economic, Martin decides to begin raising goats o...

Martin decides to begin raising goats on his property for personal consumption of their milk and meat. Unfortunately Martin's goats frequently prefer to each the rich green grass a

Explain average age of the us workforce is increasing, The average age of t...

The average age of the US workforce is increasing and will continue for several years.

Role of computers in operations management, what are the changing roles of ...

what are the changing roles of computers in operations management

Explain in a state where contributory negligence applies, In a state where ...

In a state where contributory negligence applies, a motorist that is about 10% responsible for a collision with another motorist, who sues the other motorist for negligence, will l

What order quantity will minimize the total inventory cost, Question: Y...

Question: You are the Operations Manager at Alien University and one of your responsibilities is to manage the supplies of the University. One of your suppliers has given you

Describe the preliminary data collection methods, Q1. Explain the prelimina...

Q1. Explain the preliminary data collection methods Q2. Complete the Kerzner Office Equipment case study at the end of Chapter 11 in Project Management: The Managerial Process.

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd