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Reliability - Customer Satisfaction and Service Quality
Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.
What are the advantages and disadvantages of financing via the internet?
In this assignment, you will prepare an in-depth comparative analysis research paper between two different firms operating in two different countries but which have similar challen
Market segmentation stresses _____ and relating needs and benefits to specific marketing actions. grouping people randomly in a market market sectioning grouping people ac
Please answer the following questions 1. Why do you think it is important for HR to be a strategic partner to the business? 2. What benefits do you think the employees derive
1. A jewelry firm buys semiprecious stones to make bracelets and rings. The supplier charges $20 per stone, annual carrying costs are 50%, and the cost of processing orders is $40.
Explain how personal selling can help solve the problem of information overload.
You wk for a consumer advocate agency and want to find the mean repair cost of a washing machine. As part of your study, you randomly select 45 repair costs and find the mean to be
Ski Boards, INC., wants to enter the market quickly with a new finish on its ski boards. It has three choices: (a) refurbish the old equipment at a cost of $800, (b) make major mod
What do you predict for the future of global air transportation?
Explain cost benefit analysis. Cost Benefit Analysis: This analysis is a mathematical technique for decision-making. This is a quantitative technique used to estimate the eco
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