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QUESTION 1
(i) Outline the importance of good body language at work.
(ii) Elaborate on its importance while dealing with clients. Answer with examples.
QUESTION 2
Explain how to resolve interpersonal conflicts during counselling. Support your answer with examples.
QUESTION 3
(i) What are the different types of listening that you should take into consideration while counselling?
(ii) Elaborate on the ten fundamental guidelines of effective listening skill.
If the waiting time cost per hour for a FAST truck is $100 and the waiting time cost per hour for a non-FAST truck is $40. Build the following ARENA models to help you decide which
QUESTION When in Japan, Do as the Japanese Do In the past, doing business in Japan was a difficult, complicated, and often an unsuccessful venture. In addition to differen
Problem 1: Explain the various elements of BATNAs. Problem 2: Discuss any four cross-cultural issues involved in negotiation. Problem 3: Discuss how communicati
Question 1 Herring (1994: introduction) claims that "men and women have recognizably different styles in posting to the Internet". Discuss. Question 2 (a) Often women
What is Matrix Organisation? Matrix Organisation: This organization is used while an organization has to handle several of projects, ranging through small to huge.
discuss the importance of strategic planning to a Zimbabwean manager
Question 1: (a) Compare and contrast the traditional value chain configuration with that of the value shop. Give appropriate examples to illustrate your answer. (b) Given th
What is mutual agreement in collective bargaining process? The mutual agreement may be as regards the given in below: 1. Union security. 2. Bonus and other benefits and w
QUESTION You are required to advise the management of UTM Ltd about the different types of information systems that it might require at the various levels of the organisation.
What are categories of ratios for financial position and performance? Usually, there are four main categories of ratios every attempting to measure the financial position and p
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