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Question:
(a) What could be the motivations for a small and medium enterprise engaged in a non-IT activity to outsource its IT function?
(b) What could be the risks for the small and medium enterprise to outsource its IT function?
(c) Describe a framework which would help the small and medium enterprise decide which IT activities to outsource.
(d) Use the above framework to make recommendations in the cases below:
? A university having to develop an information system for lecturer-student interaction. The university does not have experienced IT staff. However, the system is very important in providing personalised attention to the students - which the university believes is important to differentiate itself from its competitors.
? A new retail bank requiring a complete banking solution for its operational activities. It does not consider that the system will be its competitive edge - it considers that the quality of service delivered by its staff to be more important.
what is the best way to write about cloud computing from the IS point of view?
Function Decomposition Diagram
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