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Question:
(a) What could be the motivations for a small and medium enterprise engaged in a non-IT activity to outsource its IT function?
(b) What could be the risks for the small and medium enterprise to outsource its IT function?
(c) Describe a framework which would help the small and medium enterprise decide which IT activities to outsource.
(d) Use the above framework to make recommendations in the cases below:
? A university having to develop an information system for lecturer-student interaction. The university does not have experienced IT staff. However, the system is very important in providing personalised attention to the students - which the university believes is important to differentiate itself from its competitors.
? A new retail bank requiring a complete banking solution for its operational activities. It does not consider that the system will be its competitive edge - it considers that the quality of service delivered by its staff to be more important.
XYZ Electronics has an alternative method of producing the modified bearings. It has an opportunity to build a small manufacturing facility in a foreign country and build the part
Question: a) Discuss the different categories of e-commerce and the benefits they bring to the organisation. b) Identify five applications of e-commerce and e-business c
A bank is building an SMS to Web system whereby their registered customers would be able to query their savings and load balance by just sending an SMS , anywhere and anytime. The
Problem: (a) Describe some of the major changes that information systems are bringing to organizations. (b) How are information systems changing the management process?
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