Question 1:

(i) Describe four competitive strategies enabled by information systems that firms can pursue.

(ii) Describe, with examples, how IS can support each of these competitive strategies.

(iii) Illustrate how the internet adds value to a training institution.

(iv) Explain how an extranet help firms integrate information and business processes.

Question 2:

(i) Briefly describe three security controls that can be used to secure an IS in an organization.

(ii) Define the following terms in the context of Air Mauritius as a business organisation:

(a) Business continuity planning
(b) Data archiving
(c) Cyberlaw (illustrate with an example)

Question 3:

(a) Fincorp Ltd is an insurance company wishing to change over to a better business system using an improved version of a financial information system (FIS). The director has two choices, namely either to (i) .develop a new tailor made software for the company's financial insurance services or (ii). buy a new off the shelf software. Advise the director of Fincorp whether to invest on (i) or (ii). Give detailed information on how the investment shall be done.

(b) Elaborate how a project is fully managed in a case of tailor made software.