Model of Project Management Capability

Quality control may be defined as monitoring project results to determine if they conform to the related quality standards. Quality control identifies the ways to eliminate the cause of any unsatisfactory performance. The project team will look at the results and determine the next necessary corrective action to be taken.

Monitoring  the  project  results  serves  many  important  purposes  which include the following:

• The results may prove that all is well. If the results are within the specifications then no variance from the specifications will be indicated and the project team will know that the performance is as planned.

• The results may give the basis for the right action. If the results do not conform to the specifications with some degree of variance being indicated, then the project team will know that something  has gone wrong or is going wrong. The project team should take some corrective action to fix the present variance from the plan. The team should also recognise the source of the variance and make corrective actions   to prevent it from recurring.

• The results should give the feedback to the quality assurance process.

These results which are obtained during the quality control give data which are examined during the quality audits. The Quality Assurance activities make sure the performance conforms to the requirements and if it does not then the project team will have to analyse the data, decide the shortcoming, improve the quality assurance activities and update the quality assurance plan.