Question 1:

Briefly explain TWO advantages and TWO disadvantages of each of the following methods of communication within public sector organizations:

a) Full staff meetings
b) Memoranda
c) House journals or company magazines
d) Posters and notices on notice boards
e) The ‘grapevine'

Question 2:

‘Interview Technique' is very important to those seeking a job or in some cases a promotion.

a) Describe fully FOUR aspects or characteristics of your performance at interview and say why you think they will be important.

b) You will take it useful to ask some questions at the interview. Give FOUR examples of questions which you may ask, with your reasons for asking them.