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Internal and external customers:
The library shall be functioning as a "learning and resource centre" in its efforts to stay abreast of changes in its internal and external environment and to increase the training and skills building programmes for revitalization and renewal. The library should have direct contact with internal and external customers and to encourage each employee to identify those to whom he provides a service and to view such people as the library's internal customers. In this way the customer orientation can spread into the organization.
Question: (a) Consider the following quality goals and provide a way to make the goal more tangible such that it can be easily verified: i. Software should be user friendl
Question : a) "Total Quality Management is regarded as a quick fix solution by many organizations. This has led many companies to start on the road to total quality improvemen
Question 1: (a) Identify and explain the major roles of a Project Manager with illustrations where necessary. (b) Identify and Explain the different types of Project Organ
How to determine which project have larger net benefit between two projects
Products liability law controls the private litigation of products accidents which provides compensation to the injured party. Products liability law involves the tort law of negli
What do you mean by post completion report? The post completion (PC) report: This report would be created at the closing or finish stage of a project. Post completion rep
Question 1: "Matrix structures are becoming more common and are likely to continue to do so in the future" (Field and Keller, 1998). a) Describe likely problems with functio
Definitions of management Several definitions of management have been given by different scholars. Mary Follet defined management as "having work done through others." Another
I want to make a report on this topic by tomorrow morniing
Electronic Document Delivery Systems: The systems employing electronic technology for the receipt of requests and supply of documents are known as Electronic Document Delivery
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