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QUESTION 1
While managing institutions, managers have to deal with four variables
(a) Identify and briefly describe these four variables
(b) Using a concrete example explain how these variables are interrelated, and how their interactions affect management
QUESTION 2
Team work is more significant when there is need for considerable interaction between people carrying out different functions, but with a common purpose. Using an organization known to you, explain the importance of team work as exposed in the above statement
QUESTION 1 You are required to (i) explain the concept of benchmarking (ii) identify and write short notes on the step involved in a benchmarking exercise QUESTION 2
Executing the agreement A successful negotiation leads to the signing of a contract by the parties after incorporating all the mutual agreements reached during negotiations. E
Document Delivery Service: The primary responsibility of the library is to provide the user with the texts (we may call them original documents). If the original documents ar
Literature Searching Service: There are occasions when users want to know "everything that has been published" on a subject. The most important reason is that they want to kno
DOCUMENT ACCESSIONING: All the books and documents received in the library are taken into its stock by a process called Accessioning which involves the assignment of a seria
Question 1: (a) Define the term "value". (b) Distinguish between functional value and emotional value. Illustrate by using relevant examples. (c) How can functional an
R i sk classification based on where risk control lies From the point of view of where risk control lies, five classifications of risk can be listed: External risks wh
Reference Service: Notwithstanding library catalogues and various other aids available for exploiting the library resources, users would frequently need some personal assista
Persuasion When communication is your goal often is to persuade the audience to get the message that you are conveying to them. Persuasion is connected to the feasibility of th
Question 1 : Language is much more than grammar and serves various purposes in society. Justify this statement. Question 2: One of the definitions of language is a 'sy
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