Improvement of the human aspects of quality, Project Management

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Question 1:

Explain the outstanding contributions of Dr. Kaoru Ishikawa towards improvement of the human aspects of quality. How did Dr. Ishikawa prepare a specific Japanese quality strategy?

  • Contributions of Dr. Kaoru Ishikawa towards improvement of the human aspects of Quality
  • Development of a specific Japanese quality strategy by Dr. Ishikawa
  • Conclusion

Question 2:

Illustrate Taguchi's Loss function as applicable to service industry. What are the basic advantages and limitations of Taguchi's concepts?

  • Taguchi's Loss function as applicable to service industry
  • Limitations of Taguchi's concepts
  • Advantages of Taguchi's concepts
  • Conclusion

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