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QUESTION 1
A core concept in implementing TQM is Deming's 14 points, a set of management practices to help companies increase their quality and productivity. List 7 points and explain in detail the objective of 6 of them.
QUESTION 2
Most organizations within the Public Sector in Mauritius do not offer quality service to their customers as compared to their counterparts offering the same services in the Private Sector. Compare two such organizations of your choice (one each from the Public and Private Sectors) giving the reasons for the performance of each party in each major process of the service. What is your recommendation to improve Public Sector performance?
ALA Rules (2nd definitive edition): American Library Association. ALA cataloging rules for author and title entries. - 2nd ed. / Clara Beetle, editor. - Chicago: American Libr
Question 1 Enumerate the principles of organization 2 What is decision making? Explain the steps involved in decision making 3 Explain briefly the classification of ward accomm
Library material arrangement: Irrespective of the category to which a library belongs, collection of a library is first broken into sequences. Depending upon the size of a li
QUESTION a) Define cost benefit analysis as used to appraise large public sector investments b) Compare and contrast cost benefit analysis with investment appraisal c) Ex
Question 1: (a) Define and explain the term management. (b) What are the roles of managers in an organisation? (c) Rather than managers, organisations require leaders. D
Question 1: As a procurement manager of the public sector, discuss the factors that you will consider in the implementation of an e-Procurement system. Question 2: (i).
Allocating Funds: Finance is the most important factor in document selection. Proper planning of finance is basic to good acquisition work. Every library works according to
Special Furniture Items-library furniture-library management Besides the above mentioned library furniture, a few other items worth considering are: Book trolley, whi
QUESTION (a) Explain the differences between warrants and convertible debentures (b) The fundamentalist insists that no one should purchase or sell a share on the basis of t
Meaning of Classification: Systematic grouping of entities (both abstract and concrete) to meet one's requirement is known as classification. Classification lies at the root o
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