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QUESTION 1
Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points?
QUESTION 2
By referring to an organisation of your choice, critically evaluate the costs of quality and explain the difficulties that might be encountered during the process
QUESTION 3
A well-known company has been losing customers due to various delays and errors. The Quality Manager wants to identify problems and causes that might be contributing to customer dissatisfaction. Discuss how the manager would apply ANY FIVE of the following quality tools and techniques to reduce errors and increase customer satisfaction-
(a) Pareto Analysis
(b) Control Charts
(c) Cause and Effect Diagram
(d) Check Sheet
(e) Scatter Diagram
(f) Affinity Diagram
(g) Forced Field Analysis
Question : (a) "A Strong corporate identity helps reinforce a company`s brand image and supports its marketing activities" i. Describe what you understand by corporate iden
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Question 1: (a) Support systems are essential in the change process. What are the different levels at which support has to be initiated, developed and nurtured? (b) Why is
Question 1 Explain the steps in developing pattern for built-up neckline and cowl neckline along with diagrams Question 2 What is pegged skirt? Explain the method of develo
Search in Secondary Sources When secondary periodicals are available on the subject as well as on the broader subject, the search must first begin with the secondary periodic
Problem 1 (a) Illustrate on the 3 main stages of the development of PR in the U.S? (b) Describe the main transformations that PR has undergone since its inception? Pro
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If you were one of the other foreman, what could you do to make Rajinder''''s transition easier.
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Question 1: What are the needs for making organisational change? Explain organizational change Requirements for making organizational change Question 2: Wha
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