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Identifies Users of HR Services
1. Identifies at least 3 users of HR services internal to your organisation and for each of them at least 2 key needs
2. Explain how HR can ensure the needs of these 3 service users are prioritized effectively
3. Identifies at least 3 methods of communication appropriate to employees at different levels
4. Describes the key components of effective service delivery including building and maintaining good relationships, handling and resolving complaints, dealing with difficult customers, timely service delivery, budget implications and continuous improvement.
Q. Organizational levels of training needs? This level is particularly important for relating management development and training needs to organizational systems problems diagn
To carry out, unaided, a safety inspection of a workplace, identifying the more common hazards, deciding whether they are adequately controlled and, where necessary, suggesting app
Question 1: Write short notes on (a) Delphi technique. (b) Ratio trend analysis. (c) Skills inventory. (d) Usefulness of human resource planning. Question 2:
Question 1: (a) In your own words, identify and summarize the various theoretical frameworks for understanding organisational behaviour. (b) What are some of the major envi
whether HR roles are very important to an organization?
Disadvantages of syndicate method
Question 1: (a) Explain what you understand by performance evaluation and list the objectives. Elaborate on each of the phases of the performance evaluation. (b) Explain th
Question 1: (a) What are the main goals of human resource management? (b) Differentiate between the hard and soft version of human resource management. Question 2: H
The critical contact theory views that the typical candidate is unable to make a meaningful differentiation of employment offers in the terms of objective and subjective factors wh
Question: In time of crisis, many organisations cut down their costs in order to stay in business. One of the costs that some organisations will cut first is their training an
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