How to use approximation formulas for your calculation, Operation Management

Assignment Help:

The Northern Emergency Computer Support has a call center with 10 customer service representatives. Historical statistics show that the durations of customer calls are exponentially distributed, and the average call duration is 20 minutes. Customer calls arrive according to a Poisson process. The arrival rate is 15 customer calls per hour (on average). Use approximation formulas for your calculation.
How long, on average, does a customer have to wait (before a representative picks up his or her call)?


Related Discussions:- How to use approximation formulas for your calculation

Explain the marketing objective for a product in the, The marketing objecti...

The marketing objective for a product in the _____ stage of the product life cycle is to create consumer awareness and gain trial. introduction growth maturity decline

Nash equilibrium levels, 2 enterprises (1 and 2), are in competition with e...

2 enterprises (1 and 2), are in competition with each other by choosing advertising expenditures. The payoff functions of the two enterprises, if enterprise 1 chooses to spend x an

Explain vent-promotion bauiness, Hirizontal intergration has benefits to th...

Hirizontal intergration has benefits to the firms involved. Consider the consolidation in the vent-promotion bauiness when Live Nation bought Ticketmaster in 2010. List some specif

Explain what would be the increase in the safety, A local bar serves a prem...

A local bar serves a premium draft beer to its customers. The daily demand for beer is assumed to follow a normal distribution with a mean of 80 litres and a standard deviation of

Explain managers viewed emotional intelligence as important, 1.A credit car...

1.A credit card company is interested in the average balance tht is carried by its college aged card holders. They are particularly interested in whether the average balance of the

Explain research and industrial engineering, What future for Operations ...

What future for Operations Research/Industrial Engineering? In your own words, answer the following questions in an essay: What is this presentation about? What does th

Depict a graph of the exponential function, Solve for x: log_10?x=3 5. You'...

Solve for x: log_10?x=3 5. You've earned your degree and have been hired by an established company. You were able to negotiate a beginning salary of $2500 per month with annual 6%

Consolidated statements of operations management, Corrpro Companies, Inc., ...

Corrpro Companies, Inc., founded in 1984, provides corrosion control-related services, systems, equipment, and materials to the infrastructure, environmental, and energy markets.Co

Graphical method of solution for linear programming problems, Question: The...

Question: The graphical method of solution for linear programming problems is an effective means for solving a linear programming problem's six decision variables and eight constra

Decision tree analysis applied to capacity expansion, Decision Tree Analysi...

Decision Tree Analysis Applied to Capacity Expansion Linear programming and computer simulation models focus on the short term question of how to use existing capacity. But the

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd