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The Northern Emergency Computer Support has a call center with 10 customer service representatives. Historical statistics show that the durations of customer calls are exponentially distributed, and the average call duration is 20 minutes. Customer calls arrive according to a Poisson process. The arrival rate is 15 customer calls per hour (on average). Use approximation formulas for your calculation.How long, on average, does a customer have to wait (before a representative picks up his or her call)?
Explain methods of 'On - the Job Training' for Managers. Methods of 'On - the Job Training' for Managers : (i) Experience: In this method a person who is to do something a
Discuss potential key changes in the external environment, specifically competition and technology including communications that Sigma will face in the future. Which will have the
You are the Stores Manager at the Ministry of Information and you have the responsibility of managing store room No. 101 where all blank papers for this Ministry are kept. The ann
Which is the marketing research term for the specific, measurable goals the decision maker seeks to achieve in conducting the marketing research? Research risks Research obje
Explain the topic of joint versus separate preference reversal.
A process capacity methodology that is used to show how well parts being produced fit into a range specified by design limits is which of the following? Answers- a. Answer n
Which of the following role and attributes do NOT describe the core team members on a project? A. Core team members often make project decisions jointly with the project manager
For years, David and Evie Wexler of The Little Guys Home Electronics had many ideas about how to improve the home electronics store in which they were working, but could not put th
Since its release in 2001, the iPod has become a music player phenomenon. In your opinion, how would the QFD approach have helped Apple in developing the iPod? What are the limi
Please help me in getting answer for the following question, please send me your answer to Question : 18 carpets were observed closely and the number of defects in their texture
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