Question 1:

All organizations are being impacted by changes in both the internal and external business environment. In order to reduce the negative impact of these changes on the organization, managers need to proactive and they must prepare the organizations to deal with such changes.

(a) Describe the different components of the internal and external business environment.

(b) Explain, by using appropriate examples, how managers manage their specific environment.

Question 2:

"Planning is important for the success of an organization. Yet many organisations are reluctant to be involved in the planning process" Discuss the validity of this statement

Question 3:

With reference to appropriate theories, evaluate the strategies management could use to ensure the efficiency and effectiveness of the workforce.