Question 1:

Define Communication and account for the dominant role which it plays in the function of Organisations.

Question 2:

Describe Planning and give an account of the main kinds of Planning which are carried out by Organisations.

Question 3:

a) How important is the concept of Motivation?

b) Explain Abraham Maslow's theory of Human Motivation.

Question 4:

‘Decision-making is closely linked with the management process'.

Describe clearly what is a decision and indicate the main stages in the decision-making process.

Question 5:

In what ways will organisations ensure effective control of their activities?