Question 1:

(a) How does organisational culture develop?
(b) What are the functions of an organisational culture?
(c) What are its drawbacks?

Question 2:

(a) What are the main indicators of a low level of job satisfaction?

(b) How does F. Herzberg explain satisfaction and dissatisfaction at work?

(c) How can herzberg's theory be applied so as to improve job satisfaction?

Question 3:

(a) Describe briefly the stages of team formation.

(b) What are the ingredients for effective team-work?

(c) What are the disadvantages of working in groups?

Question 4:

Write short notes on any Four of the following:

(a) Scientific Management.
(b) The Hawthorne studies.
(c) D. McGregor's theory X and Theory Y.
(d) Effects of conflicts in organisations.
(e) Lewin's change model.
(f) Sources of power in organisations.