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QUESTION a) Describe cost benefit analysis as used to appraise large public sector investments b) Compare as well contrast cost benefit analysis with investment appraisal
QUESTION 1 (a) Explain the four characteristics of service and discuss the challenges that these characteristics pose to service products. Use relevant examples for each charac
Disadvantages of contracting As we saw some of the factors that drive a contracting decision, now let us understand the disadvantages or criticisms associated with contracting
Q. Can FCA assurance that a convinced service won't be privatized? No. FCA, in and of itself, cannot keep a service as of being privatized. However, FCA can show whether it is
QUESTION 1 Discuss the strategic decision making process. Support your answer with examples from an industry of your choice QUESTION 2 a) What are SBUs and how effectiv
HUMAN RESOURCES DEVELOPMENT (HRD) The effective participation and quality performance of human•beings in the various activities of an organisation result in an HRD process whi
Population is the entire aggregation of cases that meet the designated set of criteria. It includes a complete set of persons or objects that possess same characteristics that
Rajender Kumar was a production worker at competent Motors Limited (CML) which made components and accessories for the automotive industry. He had worked at CML for almost seven ye
Question A List the different approaches to Quality. Describe Juran's views on Quality Question D a. Explain the factors determining the customer satisfaction.
Persuasion When communication is your goal often is to persuade the audience to get the message that you are conveying to them. Persuasion is connected to the feasibility of th
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