Q. Finding the Problem by communication process?
- Open up the patient with general talk.
- Initiate topic easy to talk.
- Ask simple questions easily understood.
- Ask one question at a time.
- Later take detailed history.
- Do not interfere in-between.
- Do not suppress feelings, ideas.
- Make patient free to talk and express.
- Explore the patient's beliefs, values and respect them.
- Be an active listener.
- Repeat what client has said.
- Help the client to focus on the problem.
- Recogni-e the related problems.
- Make short notes.
- Make a summary of the talk and identify the problem.
- Assess the impact of the problem on the patient's life and treatment.
- Explore the resources, coping skills and support available to the client.