1 To ensure that its supply chain can handle a surge in demand, MitiTech should:

a. hire additional manufacturing employees

b. modify its design to speed up production time

c. expand its network of suppliers

2 What type of information must MitiTech's suppliers have to fulfill an order?

a. a copy of the customer's invoice

b. a purchase requisition with the specifications for the order, delivery location, and date

c. installation instructions

d. transportation routes

3 What is required of MitiTech to maintain and strengthen the ongoing relationship with its suppliers?

a. prompt payment to suppliers

b. specifications for each order

c. notice of any special circumstances or requirements for a given order

d. all of the above

4 Considering the competitive forces model, what information should MitiTech not communicate to the external parts of its value chain?

a. product specifications

b. customer name and address

c. customer pricing

d. order-fulfillment date

5 Which of the following market changes could dramatically impact MitiTech's supply chain, creating a need for a quick response?

a. competing product with the same certifications and effectiveness level

b. small price change in Safetydrape fabric

c. one supplier of component parts goes out of business

d. expiration of patent protection

e. both a and d