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QUESTION
(a) Define the term 'Motivation' and explain its importance for organizational success
(b) Reply ANY TWO of the following items-
(i) Explain with the support of a diagram Abraham Maslow's hierarchy of needs theory, and discuss the relevance of this theory in the study of motivation
(ii) J.Stacy Adam is considered as one of the Process or Cognitive theorists of motivation. Explain J.Stacy Adam's Equity theory
(iii) Explain the Reinforcement Theory of motivation, and elaborate the different types of reinforcements or rewards that can shape or reinforce behaviour
Total Quality Management (TQM) is now practiced in business as well as in government, the military, education, and non-profit organisations. TQM is thus applied to any type of orga
What are the characteristics of centralised purchasing?
QUESTION 1 (a) What do you understand by the term 'Enterprise Resource Planning (ERP)? Discuss the evolution of ERP (b) How business process re-engineering can be integrated
A large unit manufacturing electrical goods which has been known for its liberal personnel policies and fringe benefits is facing the problem of low productivity and high absenteei
Question 1: Identify the raison d'etre and the relation of culture in hospitality. Use a diagram to illustrate the characteristics that influence the cultural environment and
Acquisition Sources: As mentioned earlier, supply is another basic factor. Supply means availability of periodicals / serials for acquisition. Information regarding supply can
understand the prospect for growth in global services
QUESTION Ansoff's Matrix is described as a very useful tool that can be used in nearly every scenario. Define and describe Ansoff's Matrix. Explain how each of the four Quadran
Inward goods The goods are delivered at the inward goods stores of the company/plant with necessary documents like delivery challans and suppliers invoice. These documents wil
QUESTION (a) Give four reasons why e-mail is considered one of the most powerful of all marketing tactics. (b) Strategic Planning is the first step in the execution of an e-
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