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Q. Explain the formulation of a customer service strategy?
i. Customer service segmentation:
It involves identification of the different segments of the organization's customer base
ii. Cost -to-serve analysis:
Organizations need to analyze their current customer service delivery cost structure.
iii. Revenue management:
It involves determining the market share and the price premium impact of the behavioral responses of the customer segments for the different service levels.
A proactive strategic procurement operation can give the organisation it represents a competitive advantage by reducing waste in the value chain. Purchasing strategies, however, ca
describe three buying situations and the Service Output Demand of the buyer in each one.
Categories Values Sales $ 51,400,000 Cost of goods sold $ 25,700,000 Variable expenses $ 8,425,000 Fixed expenses $ 8,510,000 Inventory $ 6,255,000
Inspection - Planning, Accuracy and Necessity The inspection and the test plans should identify the product which is to be tested and inspected. It should clearly define the re
Ask question #Minimum 100 words acceptatiojn importance of cost classificed#
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(i) Investigating sustainable supply chain issues (ii) How to manage and response to these sustainable supply chain issues You need to identify, critically evaluate the su
supply chain of milk
How has BASF''s differentiated supply chain models worked to leverage its economies of scale and extensive knowledge of its customers'' industries?
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