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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Explain in detail why change is necessary in organizations. Describe the effects that change can have on quality management with respect to employee commitment and quality levels.
One purpose of the project charter is to help the project team and the project sponsor to commit to the project
Analyze the different approaches to innovation discussed in this chapter to determine which approach you think would be the greatest value to the greatest number of organizations.
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A company has developed a project and is interested in accelerating the schedule if possible. Below network diagram and tables show all information needed. Partial crashing is avai
The manager of a fashionable restaurant open Wednesday through Saturday says that the restaurant does about 31 percent of its business on Friday night, 26 percent on Saturday night
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What type of ISDN is most commonly used by home subscribers for internet access? a. BRI b. PRI c. B-ISDN d. A-ISNN
What strategies should be considered if a small business is setting prices for a product that is to be exported? How are these strategies different from those used in a domestic ma
1. From an international cultural perspective, how much of an impact is on the timely decision making and control processes can there be when there is a difference in national and
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