Explain information systems functions, Marketing Management

Assignment Help:

Problem :

The IT department of a local authority has been operating as an internal agency for three years when the move was to be made to outsourcing. This required a lot of work, as the Chief Information Officer explained:

"There was a lot of information available to the outsourcing companies about current equipment, current costs of running equipment, staffing costs. A lot of information from us to them. But although we had been operating as a trading organisation, there were not any service level agreements in place....It was a problem to redefine measurements from scratch. We worked with a preferred supplier to achieve this. The client evaluation team designed the basic service level agreement and then said to the (contractor) does this meet your criteria or is there anything you want to add to this. We had our own staff on the operational side to complete the main part of this document, went to the user departments as receivers of that service to complete their part and then put the documents together to form a single document in initial draft."

(i) Discuss the reasons why an organisation can choose to outsource some of its Information Systems (IS) functions.

(ii) Identify the preconditions of outsourcing which, if absent, represent constraints to outsourcing; and explain how these can be overcome.


Related Discussions:- Explain information systems functions

What is growth stage in marketing strategies, What is Growth Stage in marke...

What is Growth Stage in marketing strategies? Growth Stage: a. Improve product quality, add new product features and enhance styling. b. Adding new model and flanker

Identify different marketing communications tools, Question: You are em...

Question: You are employed by a business that supplies office furniture to Business-to-Business (B2B) customers. You have been asked to complete the following tasks: (a) Ide

Service offered by ad-agency, Service Offered by Ad-agency :- These days ad...

Service Offered by Ad-agency :- These days ad agencies give wide range of services like planning and preparation of ad and execution of ad with selection of media, sales promotion,

Test Marketing, Various approaches by FMCG companies ..

Various approaches by FMCG companies ..

What is message control, Message Control Control over the message is e...

Message Control Control over the message is essential to ensure that intended message is transmitted to and received by the target audience. Moreover, this message should be c

Growth stage - product life cycle, Growth Stage The growth stage is th...

Growth Stage The growth stage is the manufacture life-cycle stage during which a product's sales begin climbing rapidly.    Early adopters will continue purchasing and l

Complexnumber, my sir is ask for project in clss 11th for final exam assing...

my sir is ask for project in clss 11th for final exam assingement project

Caselet, considering the concept of product life cycle, where would you put...

considering the concept of product life cycle, where would you put video games in their life cycle?

Test marketing & FMCG, explain the various approaches that are followed by ...

explain the various approaches that are followed by FMCG companies in test marketing.

How customers become brand loyal, Question 1: Brand loyalty is the cust...

Question 1: Brand loyalty is the customer's conscious or unconscious decision, through intention or behaviour, to repurchase a brand continually. In today's highly competitive

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd