Question:

a) A wide spectrum of mobile/branchless banking models is evolving. These models differ primarily on the question that who will establish the relationship with the end customer, the bank or the non-bank company. Models of branchless banking can be classified into three categories:

(i) Bank focused
(ii) Bank-Led
(iii) Non Bank-Led

Briefly differentiate between the above mentioned models.

b) List down the drivers behind the widespread success for mobile services.

c) Outline the possible hidden costs associated with online trading and the steps that can be taken to reduce these costs.

d) List down three non-value functions (RTGS related enquiries) that are supported by the MACSS participant interface (web station or server).

e) Explain briefly how the SWIFT FIN Y-COPY works and outline the three main roles of the MACSS Central System.