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Question 1:
(a) "Conflict in organizations can be both functional and dysfunctional." Critically discuss the statement illustrating your answer with examples.
(b) Explain how conflict occurs at different levels of an organization.
(c) Should conflict be managed in organizations? If yes, how?
Question 2:
Government has decided to merge two parastatal bodies with the objective to provide more effective and efficient services to the public. What are the Negotiation problems you anticipate and how are you going to go round the problems?
Question 3:
What advice would you give to corporate leaders in Negotiating with "Angry Publics"?
Question 4:
How can the process of Negotiation be managed in your favour?
Question 5:
How is it possible to escape the damage of "behavioural ploys" employed by an opposing negotiator?
Question: i) Recall a time when you have been the target of rumours or gossip. How might these influence the development of a friendship (whether the gossip is spread by the pe
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