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Question 1 Explain the CRM technology components
Question 2 Explain any five features of SFA
Question 3 Explain the major components of Enterprise Marketing Automation (EMA)
Question 4 List out the business benefits of Response tracking
Question 5 What are the basic steps in project planning?
Question 6 Describe process driven CRM briefly
Information Centres: It is now customary to establish documentation cells within many special libraries to provide different types of information services to their clients. Wh
CLASSIFICATION TERMINOLOGY: Library classification as an academic discipline is about 125 years old. Its teaching and research has gained momentum comparatively recently. It m
Perfect binding: The need to find a less expensive process for binding paperbacks led to the development of the 'perfect binding' - Considered as the most imperfect. This subs
Quantifying Observations: When the behaviours specified have to provide certain measurement then some form of quantification is required. The quantification usually
QUESTION Federal Express: Turning expressed knowledge into profits ‘Before the emergence of the web, Federal Express developed and implemented an internal technology based syst
QUESTION 1 Negotiators are likely to make systematic errors while processing information. Discuss the cognitive biases that are likely to hold back the performance of negotiato
QUESTION a) Public sector projects are being resorted to on a public-private basis. Explain what is Public-Private-Partnership (PPP)? b) International financial institutions
Card Services Eminent librarians like Charles Jewett, Albert Blor, Henry Stevens, F. Max Mueller, W.C.Lane, Melvil Dewey and several others advocated centralised cataloguing
Literature Searching Service: There are occasions when users want to know "everything that has been published" on a subject. The most important reason is that they want to kno
FORMAT In the Unisist reference manual 'a (machine readable) bibliographic record is defined as a collection of information which pertains to a single document and which is s
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