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Question 1:
(a) Explain and discuss in detail, the management functions that are expected of managers.
(b) Using illustrations, show how any one dysfunction in the above management functions might affect the effectiveness of an organisation.
Question 2:
(a) With the support of a diagram, explain the process of decision making, bringing out clearly the importance of each stage in the process.
(b) One of the definitions of ‘motivation' is seen in the given statement: ‘Motivation is an internal state that energises an individual to engage in certain types of behaviours. This process is triggered when the individual experiences a certain need'. You are required to explain the following terms:
(i) needs (ii) drives
(iii) Explain the above-mentioned statement with particular reference to Abraham Maslow's hierarchy of needs theory, supporting your answer with examples.
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
Question 1: (a) Operations management is an integral part of an organisation. Show how operations management can contribute to the success of an organisation. (b) Differen
Planning for negotiations A complex negotiation requires specific planning to be successful. Without planning, a negotiator cannot possibly have the information required to ef
Limitations of Alphabetical index: Readers must have some knowledge of the classification scheme used for the arrangement of entries before the person is able to consult the c
Materials Handling Devices Materials handing devices are of three types: a. Lifting and lowering devices ( vertical movement) b. Transporting devices( horizontal move
Name Catalogue: A name catalogue is a variation and extension of an author catalogue. It contains entries for works of an author and also for books written on him. All entries
Quality I mprovement methodology For Quality Improvement, the Plan-Do-Check-Act cycle approach is generally used. The PDCA (Plan-Do-Check-Act) cycle also
REQUIREMENTS FOR THE ORGANISATION OF RESOURCE SHARING LIBRARY NETWORKS One of the significant aspects that needs attention is that in a resource sharing network, each particip
P roject team activities There are seven step procedures which the organisation can use to introduce the project team activities as a management strategy. The proced
Cataloguing-in-Publication (CIP): Centralised cataloguing led to the logical step of publishing bibliographic entries of documents in the publication itself, on the reverse si
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