Question 1:

(a) Explain and discuss in detail, the management functions that are expected of managers.

(b) Using illustrations, show how any one dysfunction in the above management functions might affect the effectiveness of an organisation.

Question 2:

(a) With the support of a diagram, explain the process of decision making, bringing out clearly the importance of each stage in the process.

(b) One of the definitions of ‘motivation' is seen in the given statement: ‘Motivation is an internal state that energises an individual to engage in certain types of behaviours. This process is triggered when the individual experiences a certain need'. You are required to explain the following terms:

(i) needs
(ii) drives

(iii) Explain the above-mentioned statement with particular reference to Abraham Maslow's hierarchy of needs theory, supporting your answer with examples.