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Question 1:
(a) Explain and discuss in detail, the management functions that are expected of managers.
(b) Using illustrations, show how any one dysfunction in the above management functions might affect the effectiveness of an organisation.
Question 2:
(a) With the support of a diagram, explain the process of decision making, bringing out clearly the importance of each stage in the process.
(b) One of the definitions of ‘motivation' is seen in the given statement: ‘Motivation is an internal state that energises an individual to engage in certain types of behaviours. This process is triggered when the individual experiences a certain need'. You are required to explain the following terms:
(i) needs (ii) drives
(iii) Explain the above-mentioned statement with particular reference to Abraham Maslow's hierarchy of needs theory, supporting your answer with examples.
Question 1: (a) Discuss, with the use of examples, the situations when, and the reasons why, people accept change. (b) How can employees' attitude toward change be classifie
QUESTION 1 Management's job is not to see the company as it is but as it can become. A strategy is a commitment to undertake one set of actions rather than another. Discuss thi
Question 1: (i) Explain the relationship between the Front Desk and the Reservations Department. (ii) Enumerate the various steps in the reservations process and explai
A d v e rtise and Prepare the Shortlist Here we will learn how to advertise for inviting proposals. As opposed to open bidding for goods and works, proposals for consult
QUESTION 1 Personal attitudes can have a key bearing on how individuals function within organizations. Attitudes may reflect in either positive or negative behaviours (a) Wh
In the past, in the Universe of Documents, the general trend has been to narrow the extension of a subject embodied in -a document taken as a whole. Therefore, there has been a gen
Local Book Suppliers: Every library has to depend on local booksellers for most of the supplies. Unlike the major outside book markets referred to earlier, local book shops d
McM Cog is a supplier of industrial parts. Most orders are received at a call center. The call center currently has 10 phone lines total, i.e., a maximum of 10 callers may be in t
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Subject classification: A Compound Subject is a basic subject when it has at least one focus, or has at least an aspect, i.e., it has a basic facet and one or more isolate
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