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Explain about the Theory ‘X’ in human relations.
Theory ‘X':
It is essentially a negative approach to human relations wherein a supervisor presumes exact the assumptions that are:
1. The average person does not want to work and will ignore it when he can.
2. For this purpose, most persons should be coerced, directed or threatened, controlled along with punishments than they start putting efforts to achieve objectives of the organisation.
3. The average human being chooses to be directed, wishes to ignore responsibility has relatively small ambition and wants security above all. Thus, employees should be punished constantly and threatened along with loss of security and other punishments while they do not produce.
This is innovative approach of maintenance developed by Japanese manufacturers for their plants and machinery. In this concept the principle of all the above there method
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