QUESTION 1

a) Explain what you understand by the following terms

i) Enterprise Resource Planning

ii) Supply Chain Management Systems

Illustrate your answer by means of diagrams, where appropriate, and state the benefits of these enterprise applications

b) Explain how enterprise systems and industrial networks create new efficiencies for businesses

QUESTION 2

a) State what are the positive and negative impacts of Information Systems in Organisations?

b) Examine the functions of system software and compare leading PC operating systems

c) Describe how a database management system organizes and manages information

d) Evaluate new database trends

QUESTION 3

a) What are the components of a Telecommunications System? Explain the functions of such systems

b) Explain the following terms-

i) Value-Added Networks (VANs)

ii) Electronic Data Interchange