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Elements of Operations Management
1. Planning
This is the setting of appropriate courses of action to achieve the systems objectives.
2. Organising
This is the assembling of the resources (people, materials, money and equipment) required to execute the planned actions.
3. Controlling
This is the measurement of actual performance against the plans, and initiating appropriate corrective measures, as required.
Formulate the following problems:B.7; B.8; B.10; B.11 and B.17. Do not solve
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Messages are transmitted from low speed terminals and arrive at a message concentrator at a Poisson rate of 600/hr. They are held in a buffer until a hi-speed trunk line is free to
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