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QUESTION 1
For the successful implementation of Total Quality Management (TQM) in any business setting, the latter must concentrate on the components, elements and principles of TQM
In the light of the above statement briefly describe the following-
(i) Four components of TQM
(ii) Any five elements of TQM
(iii) Any six principles of TQM
QUESTION 2
Growing competition has compelled organisations to seek and adopt Quality approaches to remain competitive and one of the widely used approaches is Benchmarking
(a) How do you define benchmarking and explain clearly the benchmarking process?
(b) Briefly elaborate the limits and benefits of benchmarking
INFORMATION SERVICES: In the earlier Unit of this Block (Block 1, Unit 1), you have learnt about the concept and need for information. In this context, it has been emphasised
Question 1 Discuss the features of international business environment. Why is it necessary to closely analyse the international environment? Question 2 What is the role
ALA Rules (2nd definitive edition): American Library Association. ALA cataloging rules for author and title entries. - 2nd ed. / Clara Beetle, editor. - Chicago: American Libr
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Automated Circulation System Automated Circulation System For several decades now, ingenious librarians and library equipment manufacturers in western countries have designed
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identify and explain s categories of quality and their uses in a company
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ecording of References or Information: Every literature searcher develops his own style of taking notes of references, While every effort should be made to optimise the time a
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