Drawbacks to having call centres overseas, Computer Engineering

Assignment Help:

Drawbacks to having call centres overseas

- Culture and language problems

- Animosity to overseas call centres (resulting in loss of customers)

- need for extensive re-training that is expensive and time consuming

- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)

- Technology (does the infrastructure exist to service high tech equipment?)

Related Discussions:- Drawbacks to having call centres overseas

What are the risks involved in electronic payment systems, What are the ris...

What are the risks involved in Electronic Payment Systems? From the customer's perspective: Dishonest merchants or financial service providers Stolen payment

What does the logo mean, This comes at the complication time, If we give th...

This comes at the complication time, If we give the LOGO option to the compiler, it take a bitmap file (i.e., ) as logo previous to loading the Application.

Write a .net web service program, Question: (a) Give three typical use...

Question: (a) Give three typical uses of Web Services. (b) Describe the term WebService Behavior and list its advantages. (c) Explain how Proxy classes are used to acc

How do you turn off cookies for one page in your site, How do you turn off ...

How do you turn off cookies for one page in your site? Use the Cookie. Abandon Property which Gets or sets the discard flag set by the server. When true, this property instruc

Differentiate between EPROM and EEPROM, Differentiate between EPROM and EEP...

Differentiate between EPROM and EEPROM. EPROM: The meaning of this term is Erasable PROM. This can be reprogrammed through first erasing the existing program. EPROM uses N-MO

Memory management unit, A computer system with 16K of memory, a Memory Mana...

A computer system with 16K of memory, a Memory Management Unit with a page size of 2000, and the following page translation table : Logical Address Physical Start 0000

What is scenarios, Scenarios encapsulate the Vuser Groups and scripts to be...

Scenarios encapsulate the Vuser Groups and scripts to be implemented on load generators at run-time. Manual scenarios can deal out the total number of Vusers between scripts bas

What is electronic cash, What is electronic cash? E-cash is cash that i...

What is electronic cash? E-cash is cash that is demonstrated by two models. One is on-line type of e-cash that allows for the completion of all kinds of internet transactions.

Dbms, aggregation in dbms?

aggregation in dbms?

Analysis of merge sort, i) The width of the sorting + merging circuit is eq...

i) The width of the sorting + merging circuit is equivalent to maximum number of devices needed in a phase is O(n/2). As in the above diagram maximum number of devices for a given

Write Your Message!

Name

Email id

Message

Verfication Code

User Account

All Pages