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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Extranets can be also used to connect an intranet to Internet so that remote offsite access can be made in a company's intranet by an authorized individual. This can facilitate thr
How do I create a DoDAF OV-2 for the construction of a green data center?
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