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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Multiple Layers of Intranet Security Security requirements vary from organisation to organisation. They also vary on the content that the organisations intend to place on their
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electro chemical series and its applications
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