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Drawbacks to having call centres overseas
- Culture and language problems
- Animosity to overseas call centres (resulting in loss of customers)
- need for extensive re-training that is expensive and time consuming
- Time differences (can result in health problems in call centre work force who need to work unsocial hours to target key markets)
- Technology (does the infrastructure exist to service high tech equipment?)
Ans) BEA Web Logic is a J2EE application server and also an HTTP web server by BEA Systems of San Jose, California, for UNIX, Linux, Microsoft Windows, and other platforms. Web Log
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Write the Add/subtract rule for floating point numbers. Ans: a. Select the number with the smaller exponent and shift its mantissa right a number of steps equal to the differe
There are two types of assemblies:- 1. Private Assemblies 2. Shared Assemblies
Addressability: Location-addressable Each alone accessible unit of information in storage is chosen with its numerical memory address. In the modern computers, location-a
Explain the outsourcing barriers that an organization faces. 1. Critical operations that cannot be outsourced. 2. Negative customer reaction. 3. Employee resistance. 4
Name the processes of OOM In OOM the modelling passes through the given processes: System Analysis System Design Object Design, and Final Implementation.
Disadvantages of wireless technology - Range can be very limited - Possible interference from nearby electronic devices - Security issues (i.e. tapping illegally into
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