Document for Claims

The claims on the insurers should be submitted duly supported by the following documents

i) Original insurance policy or certificate of insurance duly endorsed by the insured:

ii) Full set of Bill of Lading in respect of total loss claims. Otherwise non-negotiating copy of the Bill. of Lading, Airway Bill, Railway Receipt, etc., as applicable;

iii) Copy of invoice with pack in weight list;

iv) Insurance Survey Report or other documentary evidence to substantiate cause and extent of loss;

v) Joint Ship Survey/Discrepancy Certificate issued by the carriers;

vi) Port Authority Landing Remarks Certificate;

vii) Casualty Report when a vessel is relishing or lost;

viii) Ship Master's Protest or an authenticated copy of extract from Ship's Log book in case vessel encountered heavy weather or other casualty during the voyage;

ix) In case of short landing claims, a Short Landing Certificate issued by the carrier or port authority;

x) A landed but Missing Certificate from port authority in case where package has landed

but is missing;

xi) The event of General Average Claim for refund of GA Deposit; the GA Deposit

Receipt and GA Counter-Guarantee;

xii) Triplicate copy of Dill of Entry (in case of India);

xiii) Copies of Letter ledgering claims on the comers, port authority, etc;

xiv) Copies of corresponding exchanged with carriers to examine whether the claimant has taken necessary measures;

xv) Letter of subrogation truly stamped and signed; and

xvi) Any other document as may be asked for by the insurers.