Distinguish between a group and a team, Business Management

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QUESTION 1

(a) Using suitable examples distinguish between formal and informal organization.

(b) Describe any two characteristics a formal Organisation.

(c) Illustrate any two functions served by an informal organization in organizational and communicational effectiveness. Supplement with examples.

QUESTION 2

No matter how brilliant you are, being a solo player is not an option in today's business world. In his book 'Tales of a New America', Robert Reich (1987) describes the importance of team work in an increasingly technological age.

(a) Distinguish between a group and a team.

(b) "Two heads are better than one". Discuss this statement with reference to that of Robert Reich.

QUESTION 3

Write short Notes on:

Effective Listening
Visual Communication
Communication Channels

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