Discuss the cultural differences that affect communication, Business Management

Assignment Help:

QUESTION

When in Japan, Do as the Japanese Do

In the past, doing business in Japan was a difficult, complicated, and often an unsuccessful venture. In addition to different languages, social customs, and histories, the United States is a low-context culture; Japanese is high-context. In recent years, however, several U.S companies have overcome the many economic and cultural barriers facing foreigners in Japan.
DSP Group Inc. is one such company. The Californian-based semiconductor manufacturer generates nearly half its profits from sales in Japan. DSP management has learned to take care of the details. Japanese consumers are discriminating buyers, and small imperfections - small, that is, by American standards - are large for Asian customers. Japanese customers pay close attention to the quality of work put into products, and notice such things as shoddy soldering or welding. Even a slight imperfection can kill a sale if a Japanese consumer questions whether all the products are made poorly. Sloppy packaging signals careless manufacturing to Japanese consumers, so DSP devotes extra care to packaging.
Finally, DSP managers and other foreign business people who want to make money in Japan must learn to watch their image. Firms that sell items through catalogues have found it prudent to remove some low-priced products from Japanese catalogues even though the same products are big sellers in other countries. Why? Japanese consumers tend to judge products according to their product lines and overall performance of their manufacturers. If some catalogue items seem cheap, Japanese consumers may very well question the quality of all the merchandise in the catalogue.

(a) Discuss the cultural differences that may affect intercultural communication between DSP Group Inc. and Japanese consumers.

(b) Explain how these cultural differences can affect effective business communication patterns.

(c) What can the U.S firms DSP Group Inc. do to overcome these intercultural communication barriers?


Related Discussions:- Discuss the cultural differences that affect communication

Explain effective decision making, Question 1: (a) List three types of ...

Question 1: (a) List three types of supervision styles. (b) Describe each of them, stressing upon their importance to you as supervisors. (c) Write short notes on two maj

Briefly explain the main categories of e-commerce, QUESTION 1 (i) ‘Netw...

QUESTION 1 (i) ‘Networking technologies have drastically changed the way organisations operate'. Distinguish between a Wide Area Network (WAN) and a Local Area Network (LAN) an

Safety programme, Safety programme In very case of work  connected  inj...

Safety programme In very case of work  connected  injury there  must be some  degree of hazarded and unsafe or otherwise  faulty behaviour. Therefore  in every  plant small or

Corporate design, a) What is corporate design as applied to the graphic de...

a) What is corporate design as applied to the graphic design industry? b) You are a team leader in a graphic design firm and have been attributed a corporate pack design proj

Manage finance, strategic oppurtunity for new product

strategic oppurtunity for new product

Case study of competent motors limited, 1.Whom do you think Rajinder will e...

1.Whom do you think Rajinder will eat with? Why? 2.If you were one of the other foremen, what could you do to make Rajinder''s transition simpler? 3.What would you have done if you

Telemarketing, Telemarketing: Telemarketing is an significant part of ...

Telemarketing: Telemarketing is an significant part of various businesses. However, some companies train people to do it properly. Effective telemarketing includes all of your

Accounting system to classify business transactions, Q. Accounting system t...

Q. Accounting system to classify business transactions? Question Jerry accepts a formal, written promise from an employee of his hotel to pay a certain sum. The employee

Business environment in strategic formulation, Business environment in stra...

Business environment in strategic formulation A business strategy depicts how a specific business proposes to succeed in its preferred market place versus its competitors. It

Raising barriers to entry using information system, Q. Raising barriers to ...

Q. Raising barriers to entry using information system? By investment in information technology a firm could as well erect barriers to entry that would discourage or delay other

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd