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Question:
Forces for change exist in the external and the internal environments of the organisation.
(a) Differentiate between planned change and unplanned change.
(b) What are the internal forces for change, and what are the external ones?
(c) Organisations may innovate in one or more areas, depending on the internal and external forces for change. What are the broad types of change that organisations can engage in?
Steps of Organisational Change Organisational change is characterised by a set of actions that may cause a strategic shift in its functioning or a change in processes, tasks an
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