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Question 1
(a) Using examples, describe the process of communication, including the different elements of the communication process.
(b) Show the different functions of communication and isolate the several levels at which communication occurs.
Question 2
(a) Write an application letter for the post of electrical engineer at SITEC Ltd.
(b) You have recently flown from Mauritius to England, where you were supposed to take a connecting flight to Germany. There were technical problems with the flight Mauritius-England and you were not informed. You thus missed your flight for England as well as failed to make necessary arrangements for another flight to Germany. Write a letter of complaint to Air Mauritius.
Question 3
(a) Explain the different kinds of leadership that may occur in small group?
(b) What are the five stages of the reflective-thinking method? Describe the major tasks of a group at each stage and the responsibilities of every participant in each group.
Question : More and more hospitality managers are aiming towards sustainability. (a) As a future trend for management of hospitality organizations discuss what particular
QUESTION 2 a) Due to severe budgetary constraints that is facing the central government, public sector projects are being resorted to on a public-private basis. Explain what is
P roject team activities There are seven step procedures which the organisation can use to introduce the project team activities as a management strategy. The proced
Selective Dissemination of Information (SDI): The SDI is a type of current awareness service, the objective of which is to keep users of the system informed of new development
Library Binding: A Historical Sketch Historically the purpose of binding has been the preservation of the written word. Prior to the modern book, the earliest library mater
NEED AND PURPOSE OF LIBRARY CLASSIFICATION: Library classification invariably requires written has of damps and their subdivisions arranged in a systematic way along with corr
C ontract close-out: Contract close-out begins with checking for physical completion, i.e., whether all services have been performed and products delivered. Closeout
how do you generate and qualify sales lead
Binding Policy for Libraries Most libraries acquire various kinds of materials which need differential handling and care. The question is: what is an adequate programme of co
What are the implications of management innovation in a banking industry
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