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Question 1
(a) Using examples, describe the process of communication, including the different elements of the communication process.
(b) Show the different functions of communication and isolate the several levels at which communication occurs.
Question 2
(a) Write an application letter for the post of electrical engineer at SITEC Ltd.
(b) You have recently flown from Mauritius to England, where you were supposed to take a connecting flight to Germany. There were technical problems with the flight Mauritius-England and you were not informed. You thus missed your flight for England as well as failed to make necessary arrangements for another flight to Germany. Write a letter of complaint to Air Mauritius.
Question 3
(a) Explain the different kinds of leadership that may occur in small group?
(b) What are the five stages of the reflective-thinking method? Describe the major tasks of a group at each stage and the responsibilities of every participant in each group.
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Bound Register - Ledger Form: In this form, the entries of documents of a library are written by hand in a bound register or ledger, pages are set apart for different letters
QUESTION The unique social, economic and environmental characteristics of SIDS, such as high population density, relative isolation, limited availability of land space and pauc
TYPES OF DOCUMENTATION AND INFORMATION CENTRES Documentation and information centres are discussed here under three broad groups. They are: i) By ownership, i.e., those
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Whom do you think Rajender will eat with? Why?
Library Journal: Publishes quarterly lists of scientific, technical and medical books announced for publication by publishers. The third category of review sources is d
Nature of Documents: The problem of collection, storage and retrieval of documents has been complicated by the following factors: The steady growth in the output of various
Question: (a) Which are the bodies responsible for policies and decisions on the exploitation and use of water resources. Explain their respective roles and functions? (b)
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