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Define when we should use written channels for communication?
Use written channels when :
i) your message is fairly detailed
ii) you don't need an immediate response
iii) you need permanent, written record.
iv) You have a big, widespread audience
v) You want to minimize the distortion that often occurs when messages are passed orally from person to person.
vi) You don't need immediate interaction with your audience.
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Discuss the significance of the growing diversity of human resources. What challenges does this pose for management?
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