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Customer goodwill is very important in services. It makes the customer more tolerant when service problems occur. A service as mentioned earlier is a soical interaction. Relationship are the foundation stones on which the edifice of service is built. The more personalized a particular service, the more important it is build this relationship.The statistical process and quality control methods were good and necessary but not sufficient to give a company any competitive advantage. Industries realized that just like service equality product quality has several dimensions. It was also increasingly realized that quality does not merely come through meeting the product service specifications. Quality of a product ( and service) was seen to shine through the quality for the organization. Hence Total Quality Management ( TQM ) became a popular initiative in several organizations.
Components of Strategic Management Process
As a business man, how does MIS come handy to you for providing information at various stages of decision making in today’s world of ever increasing complexities of business manage
The procedure for setting a predetermined time standard is as follows: 1. Observe the job or think it through if it not yet being performed. It is best to observe unde
#questiwhether leadership style can impact positively on the performance of an organization? And to know the arguments for and against this proposal? Plus providing clear eviden
Harrington Emerson: He proposed the 12 principles of efficiency. They are:- 1. Ideals: The best product in shortest time at the least expense is the ideal of the manageme
Management is the administration of a process or those which conducting a process to ensure that the process meets completion in the most efficient manner.
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what should be the hr strategy for an interior designing company
Playbill Magazine had reported that the mean yearly household income of its readers is $119,155. The most recent random sample of 80 households taken from its subscription list had
PROJECT REPORT ON MIS OF A COMPANY
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